Objective: Support the Partner Sales team in achieving business goals by managing operations, driving customer satisfaction, and enabling effective collaboration across departments. New graduates are welcome to apply.
1. Market Analysis & Customer Development
• Monitor trends in the digital energy sector to identify growth opportunities and prospective clients.
• Design and implement sales strategies aligned with company targets.
• Expand the customer base while nurturing long-term relationships with existing clients to enhance satisfaction.
2. Customer Relationship Management
• Maintain accurate client records and track sales performance.
• Address customer concerns promptly and lead satisfaction survey initiatives.
• Foster loyalty by building strong, trust-based relationships.
3. Sales Team Coordination
• Assist in recruiting, training, and motivating sales personnel.
• Help define team goals, allocate responsibilities, and track performance.
• Promote a collaborative and positive team culture.
4. Sales Planning & Target Management
• Contribute to setting quarterly and annual sales targets.
• Monitor key metrics, evaluate outcomes, and help fine-tune strategies.
• Support the implementation of sales plans to ensure sustainable growth.
5. Technical Support & After-Sales Services
• Coordinate with technical teams to resolve client issues and ensure service excellence.
• Oversee delivery of after-sales support to maintain high levels of customer satisfaction.
6. Data Analysis & Strategic Insights
• Analyze sales data regularly to detect trends, troubleshoot issues, and identify improvements.
• Leverage analytical tools to forecast performance and enhance operational efficiency.
7. Budget & Cost Management
• Assist in drafting and managing sales budgets.
• Monitor expenses to ensure effective resource allocation and profit optimization.
8. Cross-Functional Collaboration
• Work closely with marketing, product, and technical teams to align sales strategies with overall business objectives.
• Share market insights to support strategic planning and product development.
9. Industry Monitoring & Continuous Learning
• Stay informed on digital energy innovations and evolving customer needs.
• Participate in industry events and trainings to sharpen professional expertise.
10. Reporting & Communication
• Prepare and present periodic reports on sales performance, customer feedback, and market dynamics.
• Facilitate clear and timely communication across teams and with leadership.
Outcome: Drive sales performance, enhance client satisfaction, and support the company’s long-term growth and innovation strategy.