Partner Operations Specialist (Barbados)

Tecnología · Bridgetown

No new applications allowed

Partner Operations Specialist (Barbados)

Tecnología · Bridgetown

No new applications allowed

Description

We are searching for a Partner Sales team to achieve business goals by managing operations, driving customer satisfaction, and enabling effective collaboration across departments.

Requirements

Key Responsibilities


1. Market Analysis & Customer Development

• Monitor trends in the digital energy sector to identify growth opportunities and

prospective clients.

• Design and implement sales strategies aligned with company targets.

• Expand the customer base while nurturing long-term relationships with existing clients to

enhance satisfaction.


2. Customer Relationship Management

• Maintain accurate client records and track sales performance.

• Address customer concerns promptly and lead satisfaction survey initiatives.

• Foster loyalty by building strong, trust-based relationships.


3. Sales Team Coordination

• Assist in recruiting, training, and motivating sales personnel.

• Help define team goals, allocate responsibilities, and track performance.

• Promote a collaborative and positive team culture.


4. Sales Planning & Target Management

• Contribute to setting quarterly and annual sales targets.

• Monitor key metrics, evaluate outcomes, and help fine-tune strategies.

• Support the implementation of sales plans to ensure sustainable growth.


5. Technical Support & After-Sales Services

• Coordinate with technical teams to resolve client issues and ensure service excellence.

• Oversee delivery of after-sales support to maintain high levels of customer satisfaction.


6. Data Analysis & Strategic Insights

• Analyze sales data regularly to detect trends, troubleshoot issues, and identify

improvements.

• Leverage analytical tools to forecast performance and enhance operational efficiency.


7. Budget & Cost Management

• Assist in drafting and managing sales budgets.

• Monitor expenses to ensure effective resource allocation and profit optimization.


8. Cross-Functional Collaboration

• Work closely with marketing, product, and technical teams to align sales strategies with

overall business objectives.

• Share market insights to support strategic planning and product development.


9. Industry Monitoring & Continuous Learning

• Stay informed on digital energy innovations and evolving customer needs.

• Participate in industry events and trainings to sharpen professional expertise.


10. Reporting & Communication

• Prepare and present periodic reports on sales performance, customer feedback, and

market dynamics.

• Facilitate clear and timely communication across teams and with leadership.


Outcome: Drive sales performance, enhance client satisfaction, and support the company’s long-

term growth and innovation strategy.


Required Qualifications

  • Bachelor’s degree in Business Administration, Marketing, Sales, Engineering, Energy Management, Information Technology, or a related field.
  • 5–7 years of progressive experience in sales, business development, account management, or a related commercial role, preferably within the technology, digital energy, renewable energy, telecommunications, or related industry.
  • Proven experience in developing and executing sales strategies and achieving revenue and sales targets.
  • Experience in customer relationship management, including developing new business opportunities and maintaining long-term client relationships.
  • Demonstrated experience in coordinating, supervising, or supporting sales teams, including training, performance monitoring, and goal setting.
  • Strong analytical and reporting skills, with the ability to interpret sales data, market trends, and performance metrics.
  • Experience with budget management, sales forecasting, and expense monitoring.
  • Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint; experience with CRM systems and sales analytics tools would be an advantage.
  • Excellent communication, presentation, negotiation, and interpersonal skills.
  • Ability to collaborate effectively with technical, marketing, product, and senior management teams.
  • Strong understanding of market trends, customer needs, and emerging technologies within the relevant industry.
  • Ability and willingness to travel as required for client meetings, industry events, and business development activities.
  • Fluency in English, both written and spoken.


Preferred Qualifications

  • Experience in digital energy, renewable energy, energy storage, smart energy solutions, or related technology sectors.
  • Experience working with B2B clients and large corporate or enterprise accounts.
  • Professional certification in Sales, Business Development, Project Management, or a related discipline.
  • Experience using Salesforce or other CRM platforms.
  • Knowledge of energy-sector technologies, digital transformation, or smart energy solutions.


Location