Position Purpose:
To acquire and manage an assigned client portfolio to ensure the achievement of business objectives.
Key Responsibilities
• Follow up on the services offered to clients in your portfolio, ensuring service levels are met across all departments.
• Offer logistics services and advise clients according to their specific needs.
• Regularly visit assigned clients in alignment with defined goals.
• Prepare and submit weekly visit reports as required by management.
• Acquire and follow up with new clients to meet monthly sales targets.
• Monitor the coordination of shipments and keep clients informed about any significant updates.
• Maintain and develop relationships with assigned key accounts, identify additional business opportunities, and ensure client satisfaction.
• Negotiate commercial terms and contracts with prospective and existing clients, ensuring favorable conditions for the company.
• Negotiate terms and contracts with service providers to secure advantageous conditions for bids and projects.
• Follow up on accounts receivable and collections.
• Represent the company at trade shows, conferences, and networking events to expand the business network and promote the brand.
• Conduct internal audits in accordance with ISO 9001:2015 standards.
• Identify and report non-conformities to create improvement opportunities within the department.
Education Level: Bachelor’s degree in marketing, International Business, Business Administration, or related fields.
Languages: Intermediate English
Experience: 7 years in sales
Additional Requirements:
• Knowledge of logistics
• Intermediate proficiency in Microsoft Office
• Strong customer service skills